
Sandy DeWitt said the employee, whose name was Tonialla G., was being rude to several passengers in the boarding area of the flight to Miami.
So DeWitt snapped a photo of her nametag with her iPhone because she planned to complain about her in a letter to US Airways. But the photo didn’t come out because it was too dark.
However, once DeWitt was settled in her seat, preparing for take-off, Tonialla G. entered the plane and confronted her.
“She told me to delete the photo,” DeWitt said in an interview with Photography is Not a Crime Saturday morning. DeWitt, who already had her phone turned off in preparation for take-off, turned the phone back on to show her that it didn’t come out, but deleted the photo anyway.
“I complied with her wishes but it’s not something I would normally do,” she said. “It just wasn’t usable.”
But Tonialla G. wouldn’t let the issue go. She then walked into the cockpit to inform the pilot that DeWitt was a “security risk.” Next thing DeWitt knew, she was being escorted off the plane by two flight attendants. Her husband followed.
“I announced to the other passengers that I was being removed because I took a photo,” she said. “ I announced that photography is not a crime.” By this time, she had Tonialla G.'s named memorized, so she didn't even need the photo anymore.
Off the plane, she spoke to a Michael Lofton, a US Airways manager at Philadelphia International Airport, who told her she would not be allowed back on the plane because she was a security risk. But even though she was supposedly a security risk, Lofton directed her to American Airlines where they supposedly had a flight back to Miami leaving soon.
However, that flight had already departed and it was already after 7 p.m., so there were no other flights back to Miami until the following morning. “We were expecting to spend the night at the airport,” she said.
They eventually boarded a Southwest Airlines flight to Fort Lauderdale at 11 p.m. They landed at 1:15 a.m. and had to wake up a friend to drive them to Miami International Airport, about a 45 minute drive, where their car was parked.
“Southwest really stepped up to the plate for us,” she said. “I can’t say enough about them.”
DeWitt is a commercial photographer who graduated from the Rhode Island School of Photography.
UPDATE: Sandy DeWitt is not the only traveler who has had issues with US Airways. Check out Tracy Reed's story.
No comments:
Post a Comment